Terms & Conditions

These Terms & Conditions govern the use of the Auraq website and purchases made through our online store. By accessing our website or placing an order, you agree to these Terms & Conditions and all referenced policies.

About Auraq

Auraq is an online store offering watches, travel gear, suitcases, travel bags, and accessories. Product information, prices, availability, and purchasing details are clearly displayed on our website.

Product Information & Availability

We aim to provide clear and accurate product descriptions, images, and prices. Product appearance may vary slightly due to screen display settings, lighting, or photography. All products are subject to availability, and if an ordered item becomes unavailable, we will contact you immediately to provide suitable options or a full refund.

Pricing & Payments

Prices are displayed in USD (United States Dollars). Customers should review the total purchase amount, including shipping charges, at checkout before completing the order. Payment methods accepted are shown during checkout. For more details, review our Payment Policy.

Orders, Changes & Cancellations

Customers are responsible for providing complete and accurate billing, payment, contact, and shipping information when placing an order.

You may request an order modification or cancellation within 24 hours of placing the order by emailing support@auraq.shop. Once an order enters processing or dispatch, changes or cancellations may no longer be possible.

Shipping, Returns & Refunds

Shipping rates, processing times, delivery ranges, and carrier details are governed by our Shipping Policy. Returns, refund eligibility, return shipping responsibilities, and refund timelines are detailed in our Return & Refund Policy.

Website Use & Intellectual Property

Visitors and customers must use the Auraq website solely for lawful purposes. You must not attempt unauthorized access, interfere with site operations, or conduct fraudulent activities.

All website content, including text, logos, branding, images, and graphic designs, is the property of Auraq and protected by intellectual property laws. Reproduction or distribution without prior written consent is strictly prohibited.

Limitation of Liability & Governing Law

These Terms & Conditions are governed by the laws of the State of New York and the United States. To the extent permitted by law, Auraq is not responsible for delays or losses resulting from circumstances outside our reasonable control. Nothing in these terms excludes statutory consumer rights under applicable law.

Changes to These Terms

Auraq reserves the right to update these Terms & Conditions as necessary to reflect changes in our business operations, legal obligations, or website policies. Updates will be published directly on this page.

Contact Information