Payment Policy

At Auraq, we strive to provide a secure, seamless, and transparent payment experience for all our customers. This Payment Policy explains the payment methods we accept, how transactions are processed, and important details regarding security, billing, and order authorization.

Accepted Payment Methods

We accept a wide range of secure payment methods for your convenience:

• Credit Cards: Visa, MasterCard, American Express, Discover
• Debit Cards: Visa and MasterCard debit cards
• Digital Payments: PayPal, Apple Pay, Google Pay

All transactions and prices on Auraq are conducted in U.S. Dollars (USD).

Payment Security & Processing

Your payment security is our top priority. We implement robust industry standards to safeguard your transactions:

• SSL Encryption: All transactions are protected using Secure Socket Layer (SSL) encryption technology.
• PCI Compliance: Our checkout process adheres strictly to PCI-DSS standards.
• No Storage of Sensitive Data: Auraq does not store or have access to your full credit card numbers, CVV codes, or personal financial details. All payments are processed directly by certified third-party payment gateways.

Order Authorization & Verification

When you place an order, an authorization hold may be placed on your payment method to confirm available funds. Upon successful authorization and confirmation, your order will be processed and you will receive an order confirmation email.

To prevent fraudulent activity and protect our customers, we reserve the right to perform verification checks or request additional verification before order dispatch.

Billing Information & Payment Issues

Please ensure your billing address matches the details on file with your financial provider to prevent payment delays or cancellations. If your payment is declined:

• Confirm that your card details and billing ZIP code are accurate.
• Ensure sufficient funds or credit limit are available.
• Contact your card issuer or bank to authorize online purchases.

Refunds & Currency

Approved refunds are issued to the original payment method used during checkout within 10 business days. For full details on return eligibility, please consult our Return & Refund Policy.

All charges are processed in USD. If you are ordering using an international card, foreign transaction or conversion fees may be applied by your bank or payment carrier.

Payment Support & Contact